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If you can see that I can help you in any way, please do contact me.

Whether it be working from home with your mail merge or full secretarial support.

If you need a temporary assistant or a long term contract on a freelance adhoc basis.

I can offer a virtual service worldwide, using my paypal account for payments plus using Skype for calling clients.  Call sue.page25

Susan Caroline Benson

Professional Status

Audio Secretary

Qualified in 1973 from Clydebank Technical College, in Glasgow, Scotland with O’level Business Studies

Qualified in 2004 – ECDL Computer Driving Licence

My main skills and Packages are:

Audio Typing, Excel, Access, Word, PowerPoint, Publisher, SAP, Sage 50,

Employment History

Feb – April - 2015 – Grafters Recruitment – Eastbourne UK

Hailsham Medical Practice – Audio Typist

·         Medical notes,

·          letters- Urgent – Non- Urgent,

·          Routine GP and Nurse Appointment letters.

Career Break 2009-2015

I was married to Dr Colin James Page – Lecturer at Coventry University – was a housewife until my husband’s death in 2011 – then moved to Spain to restart my life. During my married life to my husband I worked from home doing home typing for my Husband his notes for his University course in Robotic Engineering.

·         Typed up modules for his courses

June 2008 – August 2008                Anchor House Physiotherapy Clinic, Nuneaton

Worked as a receptionist for Mrs B Kaliray –owner – physiotherapist

·         Appointment bookings – by phone and in person

·         Filing

·         Cleaning of office and treatment  rooms

·         Post

August 2007 – September 2008                 Avon Representative/Sales Team Leader

·         Developing lead of customers

·         Dropping books – collecting books

·         Managing stock control – inputting orders and sorting orders on delivery day.

·         Deliveries to customers

·         Sort out queries on products – returns and replacements

·         Arranged Avon Party

·         Social media networked

April 2007 – April 2008   Cocks Lloyd Solicitors – Commercial Property Secretary to Partner – Mr Ron Beach

·         Audio Typing Letters – Word

·         Email - outlook

·         Arranged Auctions

·         Prepared property details for auction, sale

·         Researched the property history on Land Registry Website, ordered plans, documents for the sale/purchase of property/lands

·         Filing

·         Diary Management

·         Arranged meetings

·         Telephoned clients –Auction Houses, solicitors,

·         Took queries from the phone from clients. Solicitors,

June 2006 – April 2007   Walsgrave Hospital, Walsgrave, Warwickshire

Clinical Audit Department

·         E-library - Document administrator

·         Uploaded updated procedures, protocols , training on to elibrary

·         Prepared documents for signing off by Doctors and Medical personal who verified the procedures and protocols were up to date.

·         Reworked some of the Algorithms with Word, using drawing techniques in Word.

·         Spreadsheet/database management

·         Took minutes of meeting

June 2004-2006                 Hays Personnel –Coventry – Covering a variety of posts

Galaxy Showers – bookkeeping – invoice matching, banking, used Sage 50

Coventry and Warwickshire NHS Trust

Neurophysiology Department

·         Audio Typed – letters, medical notes.

Cardiothoracic Department

·         Audio typed – letters, medical notes, appointment letters

Cardiology Department

·         Audio Typed – letters, medical notes,

2005-2006 Staffing Services Walsgrave, Coventry and Warwickshire NHS Trust

Radiology Department

·         Audio typing Medical notes, letters

·         Digital and Cassette transcription

From the Radiology Department I applied for a fulltime permanent post in Clinical Audit as a E-librarian - Document administrator

2005-2009            PCT Coventry

Receptionist at Swann Pool Walk – for the CDT Team

·         Answered the phone from clients, social workers

·         Took messages

·         Filing

Nuneaton Mental Health Unit – 2 units in Nuneaton – Adult Mental Health and Children’s Mental Health

·         Audio and Copy Typed up medical notes, letters,

·         Reception Duties –

·         phone calls

·         appointments

·         face to face queries

2004-1005            Satchwells Recruitment – Nuneaton

Hinckley and Bosworth BC – Parks Department

·         Receptionist

·         Typed letters,

·         Phone calls

·         Diary management

Shipleys – Amusement

·         Administration Secretary

·         Sorted payouts, gift tokens

·         Phoned the local area shops for their orders of tokens

·         Handwritten books on takings from arcades, up loaded information into database.

·         Post

·         Letters

·         Reception

·          

2002 -2003 – Sehgal & Co Solicitors – Birmingham

·         Audio Secretary Typist – Immigration Department

·         Typed up Statements of Asylum Seekers, Right to Remain

·         Research on Internet to verify stories told by the Asylum Seekers.  Historical evidence and relevancy of case. – poisons, areas of violence,

·         Prepared documents for court

·         Filing

·         Diary management of solicitor

·         Invoice matching of outstanding accounts for solicitors, barristers, interpreters/translators

·         Casekeeper Database up keep of legal aid clients.

1999 - 2002 – Key Personnel –Birmingham – I was known as Mrs Watson at that time.

Louise Churchill – Contact at Key Personnel, 0121 233 2335

Audio Secretary in Birmingham University covering the following disciplines

School of Medicine – Professor Charlotte Clifford – Head of School

Inlocgov – Amanda was supervisor-

Cancer Studies – Dr Nick James

Electrical Engineering – Dr Peter Hall – Head of School

Manufacturing and Development Engineering

Earth Sciences

Duties:

·         Dealing with students – processing their documentation for exam results

·         Typing up notes for the professors and heads of schools

·         Filing

·         Diary management

·         Photocopying

·         Creating timetables

·         Helped with the Publication lists for the IUGG conference at Earth Sciences in 1999

Birmingham Health Authority – Litigation Secretary

·         Invoice matching

·         Typed notes for Nursing Homes

·         Filing

April 1997- May 99 Compass Group UK –

·         Invoice Matching

·         Statement Reconciliation

·          Purchase and Sales ledgers

·         Filing,

·         microfiche library

·         liaising with Suppliers and Units across the Uk outlets for food and drink and also W.H. Smith outlets.

·         (they took me on permanently - I left due to breakdown of 1^st marriage)

I was given the Newspaper Accounts to do Statement Reconciliation and invoice matching.  Making sure the outstanding accounts were paid on time and processed according to the in-house standards.  I developed a keen interest in monitoring the payments and also of the outstanding bills which in some cases had been left a long time.  I brought them all up to date.

I enjoyed this role very much.