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Whether it be working from home with your mail merge or full secretarial support.
If you need a temporary assistant or a long term contract on a freelance adhoc basis.
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Susan Caroline Benson
Professional Status
Audio Secretary
Qualified in 1973 from Clydebank Technical College, in Glasgow,
Scotland with O’level Business Studies
Qualified in 2004 – ECDL Computer Driving Licence
My main skills and Packages are:
Audio Typing, Excel, Access, Word, PowerPoint, Publisher,
SAP, Sage 50,
Employment History
Feb – April - 2015 –
Grafters Recruitment – Eastbourne UK
Hailsham Medical Practice – Audio Typist
·
Medical notes,
·
letters-
Urgent – Non- Urgent,
·
Routine
GP and Nurse Appointment letters.
Career Break
2009-2015
I was married to Dr Colin James Page – Lecturer at Coventry
University – was a housewife until my husband’s death in 2011 – then moved to
Spain to restart my life. During my married life to my husband I worked from
home doing home typing for my Husband his notes for his University course in
Robotic Engineering.
·
Typed up modules for his courses
June 2008 – August
2008 Anchor House Physiotherapy Clinic, Nuneaton
Worked as a receptionist for Mrs B Kaliray –owner –
physiotherapist
·
Appointment bookings – by phone and in person
·
Filing
·
Cleaning of office and treatment rooms
·
Post
August 2007 –
September 2008 Avon
Representative/Sales Team Leader
·
Developing lead of customers
·
Dropping books – collecting books
·
Managing stock control – inputting orders and
sorting orders on delivery day.
·
Deliveries to customers
·
Sort out queries on products – returns and
replacements
·
Arranged Avon Party
·
Social media networked
April 2007 – April
2008 Cocks Lloyd Solicitors – Commercial
Property Secretary to Partner – Mr Ron Beach
·
Audio Typing Letters – Word
·
Email - outlook
·
Arranged Auctions
·
Prepared property details for auction, sale
·
Researched the property history on Land Registry
Website, ordered plans, documents for the sale/purchase of property/lands
·
Filing
·
Diary Management
·
Arranged meetings
·
Telephoned clients –Auction Houses, solicitors,
·
Took queries from the phone from clients.
Solicitors,
June 2006 – April 2007 Walsgrave Hospital, Walsgrave, Warwickshire
Clinical Audit Department
·
E-library - Document administrator
·
Uploaded updated procedures, protocols ,
training on to elibrary
·
Prepared documents for signing off by Doctors
and Medical personal who verified the procedures and protocols were up to date.
·
Reworked some of the Algorithms with Word, using
drawing techniques in Word.
·
Spreadsheet/database management
·
Took minutes of meeting
June 2004-2006 Hays Personnel –Coventry –
Covering a variety of posts
Galaxy Showers – bookkeeping – invoice matching, banking,
used Sage 50
Coventry and Warwickshire NHS Trust
Neurophysiology Department
·
Audio Typed – letters, medical notes.
Cardiothoracic Department
·
Audio typed – letters, medical notes,
appointment letters
Cardiology Department
·
Audio Typed – letters, medical notes,
2005-2006 Staffing
Services Walsgrave, Coventry and Warwickshire NHS Trust
Radiology Department
·
Audio typing Medical notes, letters
·
Digital and Cassette transcription
From the Radiology Department I applied for a fulltime
permanent post in Clinical Audit as a E-librarian - Document administrator
2005-2009 PCT Coventry
Receptionist at Swann Pool Walk – for the CDT Team
·
Answered the phone from clients, social workers
·
Took messages
·
Filing
Nuneaton Mental Health Unit – 2 units in Nuneaton – Adult
Mental Health and Children’s Mental Health
·
Audio and Copy Typed up medical notes, letters,
·
Reception Duties –
·
phone calls
·
appointments
·
face to face queries
2004-1005 Satchwells Recruitment – Nuneaton
Hinckley and Bosworth BC – Parks Department
·
Receptionist
·
Typed letters,
·
Phone calls
·
Diary management
Shipleys – Amusement
·
Administration Secretary
·
Sorted payouts, gift tokens
·
Phoned the local area shops for their orders of
tokens
·
Handwritten books on takings from arcades, up
loaded information into database.
·
Post
·
Letters
·
Reception
·
2002 -2003 – Sehgal
& Co Solicitors – Birmingham
·
Audio Secretary Typist – Immigration Department
·
Typed up Statements of Asylum Seekers, Right to
Remain
·
Research on Internet to verify stories told by
the Asylum Seekers. Historical evidence
and relevancy of case. – poisons, areas of violence,
·
Prepared documents for court
·
Filing
·
Diary management of solicitor
·
Invoice matching of outstanding accounts for solicitors,
barristers, interpreters/translators
·
Casekeeper Database up keep of legal aid
clients.
1999 - 2002 – Key
Personnel –Birmingham – I was known as Mrs Watson at that time.
Louise Churchill – Contact at Key Personnel, 0121 233 2335
Audio Secretary in Birmingham University covering the
following disciplines
School of Medicine – Professor Charlotte Clifford – Head of
School
Inlocgov – Amanda was supervisor-
Cancer Studies – Dr Nick James
Electrical Engineering – Dr Peter Hall – Head of School
Manufacturing and Development Engineering
Earth Sciences
Duties:
·
Dealing with students – processing their
documentation for exam results
·
Typing up notes for the professors and heads of
schools
·
Filing
·
Diary management
·
Photocopying
·
Creating timetables
·
Helped with the Publication lists for the IUGG
conference at Earth Sciences in 1999
Birmingham Health Authority – Litigation Secretary
·
Invoice matching
·
Typed notes for Nursing Homes
·
Filing
April 1997- May 99 Compass
Group UK –
·
Invoice Matching
·
Statement Reconciliation
·
Purchase
and Sales ledgers
·
Filing,
·
microfiche library
·
liaising with Suppliers and Units across the Uk
outlets for food and drink and also W.H. Smith outlets.
·
(they took me on permanently - I left due to
breakdown of 1st marriage)
I was given the Newspaper Accounts to do Statement
Reconciliation and invoice matching.
Making sure the outstanding accounts were paid on time and processed
according to the in-house standards. I
developed a keen interest in monitoring the payments and also of the outstanding
bills which in some cases had been left a long time. I brought them all up to date.
I enjoyed this role very much.